Booking Policies
Read Below Carefully Before Booking
Advance Booking
- Appointments must be booked at least 24 hours in advance.
- Same-day appointments are subject to availability.
Cancellation Policy
- Appointments can be canceled or rescheduled up to 12 hours before the scheduled time.
- Late cancellations or no-shows may incur charges.
Arrival Time
- Please arrive 10 minutes before your scheduled time to ensure a smooth check-in process.
- Late arrivals may result in rescheduling your appointment.
Health & Safety Guidelines
- Patients are required to wear masks and follow hygiene protocols at the lab premises.
- If you experience any symptoms of illness, please inform us before your visit.
Home Sample Collection
- If opting for home sample collection, ensure you are available during the selected time slot.
- Additional charges may apply for home visits.
Payment Policy
- Payments can be made online or at the lab after the test is conducted.
- Ensure payment confirmation before proceeding with the appointment.