At Metro Fitness Gym we, value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand how we handle your information.

 

1. 1. Information We Collect

We collect several types of information to provide you with a personalized and secure experience:

 

1. 1. a) Personal Information

When you interact with our website or services, we may collect personal details such as:

– Account Information: Name, email address, phone number, date of birth, gender, and payment information when you sign up for a membership or create an account.

– Membership Information: Membership type, payment history, billing address, and fitness preferences.

– Health Information: Any health-related information you choose to share (e.g., weight, fitness goals, injury history) to help us create personalized fitness plans and monitor progress.

 

1. 1. b) Usage Data

We automatically collect information about your interaction with our website, including:

– Website Activity: IP address, browser type, device type, pages viewed, and time spent on each page.

– Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track your usage, and offer targeted promotions. You can manage your cookie preferences through your browser settings.

 

2. 2. How We Use Your Information

We use your information for a variety of purposes, including:

– To Provide Services: To manage your membership, offer personalized fitness programs, and help you book classes or appointments.

– To Improve Your Experience: To customize our website content based on your interests, enhance our website functionality, and improve our customer service.

– To Process Payments: To complete transactions related to membership fees, services, and class bookings.

– To Communicate with You: To send you important membership updates, announcements, and marketing communications (which you can opt out of at any time).

– For Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests.

 

3. 3. How We Protect Your Information

We take the security of your personal information seriously and implement robust physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security.

 

4. 4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

– Service Providers: We may share your information with third-party companies that provide services on our behalf (such as payment processors, email marketing providers, and customer service platforms). These providers are obligated to protect your data in accordance with our privacy policies.

– Legal Requirements: We may disclose your information if required to do so by law, such as in response to a court order or subpoena.

– Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction, but we will notify you of any such changes.

 

5. 5. Your Rights and Choices

You have certain rights regarding your personal data, including:

– Access: You may request access to the personal information we hold about you.

– Correction: You can update or correct your personal information if it is inaccurate or incomplete.

– Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.

– Opt-out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

– Cookie Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

 

6. 6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of other sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

7. 7. Children’s Privacy

Metro Fitness Gym does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal data, we will take steps to delete that information as soon as possible.

 

8. 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

9. 9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone No. 842154215

Address: Aditya Mega City, Nyay Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh 201010Aditya Mega City, Nyay Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh 201010

By using our website and services, you agree to the terms of this Privacy Policy.